Front Desk Executive - Receptionist

Job Responsibilities :

• Answer and direct phone calls in a polite and cordial manner

• Welcome visitors in a warm and cordial manner and answer any questions visitors might have

• Maintain reception area and all common areas in a clean and tidy manner at all times

• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, a computer & Desktop Phones etc

• Keep detailed and accurate records of visitors and of calls received

• Handle incoming/outgoing Mails/Courier packages and maintain proper records of the same

• Take inventory of office supplies and restock proactively

• Maintain general office files in an orderly manner

• Direct visitors to the appropriate person (s) and office within the organisation

• Handle all Travel related bookings for the office staff in an efficient manner

• Prepare vouchers

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

• Update calendars of Senior management executives and schedule meetings

• Keep updated records of office expenses

Qualifications :

• High school diploma or general education degree (GED) required

• 2-3 years of relevant experience in handling Front office in an office environment

• Proficiency in Microsoft Office (Word, Excel, Power Point etc)

• Able to type 35 wpm minimum

• Strong phone skills

• Demonstrated ability to read, write, and speak Fluent English, Hindi & Oriya

• Comfortable multi-tasking and prioritizing tasks without guidance

• Excellent interpersonal skills

• Punctual with strong attendance history

• Proven work experience as a Receptionist, Front Office Representative or similar role

• Hands-on experience with office equipment (e.g. fax machines and printers)

• Professional attitude and Pleasant appearance

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Customer service attitude