Job Responsibilities :

Answer and direct phone calls in a polite and cordial manner
Welcome visitors in a warm and cordial manner and answer any questions visitors might have
Maintain reception area and all common areas in a clean and tidy manner at all times
Operate standard office equipment on a regular basis, including a fax machine, a copy machine, a computer & Desktop Phones etc
Keep detailed and accurate records of visitors and of calls received
Handle incoming/outgoing Mails/Courier packages and maintain proper records of the same
Take inventory of office supplies and restock proactively
Maintain general office files in an orderly manner
Direct visitors to the appropriate person (s) and office within the organisation
Handle all Travel related bookings for the office staff in an efficient manner
Prepare vouchers
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Update calendars of Senior management executives and schedule meetings
Keep updated records of office expenses

Qualifications :

High school diploma or general education degree (GED) required
2-3 years of relevant experience in handling Front office in an office environment
Proficiency in Microsoft Office (Word, Excel, Power Point etc)
Able to type 35 wpm minimum
Strong phone skills
Demonstrated ability to read, write, and speak Fluent English, Hindi & Oriya
Comfortable multi-tasking and prioritizing tasks without guidance
Excellent interpersonal skills
Punctual with strong attendance history
Proven work experience as a Receptionist, Front Office Representative or similar role
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and Pleasant appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

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ADDITIONAL INFO